Privacy Policy
Last updated: August 10, 2026
At Ease Windows (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices, including regarding SMS/text message communications.
Information We Collect
When you request a quote, contact us, or use our website’s chat widget, we may collect: your name, phone number, email address, mailing/service address, and details about your project. We may also collect standard technical information (IP address, browser type, pages visited) via cookies and analytics tools.
How We Use Your Information
We use the information you provide to: respond to quote requests and inquiries, schedule appointments, provide customer service, send appointment reminders and project updates, and, where you have consented, send marketing communications.
SMS / Text Messaging
If you provide your phone number and opt in (via our website chat widget, a form, or by texting us), you consent to receive text messages from At Ease Windows related to quotes, appointments, and project updates, and, if you separately opt in, promotional messages.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages.
- Reply HELP for assistance.
- Carriers are not liable for delayed or undelivered messages.
- Consent to receive text messages is not a condition of purchasing any goods or services.
Mobile opt-in information and phone numbers collected for SMS purposes are not shared with third parties for their own marketing purposes.
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business (e.g., scheduling, communications, and CRM platforms), and as required by law.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure.
Your Choices
You may opt out of text messages at any time by replying STOP, and out of marketing emails via the unsubscribe link in any email. You may contact us to request access to, correction of, or deletion of your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
Contact Us
At Ease Windows
2250 Double Creek Dr #5298, Round Rock, TX 78664
Email: sales@ateasewindows.com
Phone: 737-399-2388